Terms of Service
Article 1 (Purpose)
These Terms of Service (hereinafter the “Terms”) are established to define the rights, obligations, responsibilities, and other necessary matters between Dispatch News Group Co., Ltd. (hereinafter the “Company”) and the members (hereinafter the “Members”) regarding the use of the Dipe (hereinafter the “Service”) developed and operated by the Company.
Article 2 (Definitions)
The definitions of the terms used in these Terms are as follows:
1) “Service”refers to all Dipe services accessible by users through mobile applications or online websites using various devices such as mobile phones, tablets, and other wired or wireless equipment.
2) “User”means any individual who accesses the Company’s Service and uses content or other services provided by the Company, whether as a member or non-member.
3) “Member”refers to a user who has entered into a service agreement with the Company, has been issued a user ID, receives information from the Company continuously, and can access services provided by the Company on an ongoing basis.
4) “Non-member”means a person who uses the services provided by the Company without registering as a member.
5) “Content”refers to data or information expressed in the form of symbols, text, sound, audio, image, or video used on information and communications networks pursuant to Article 2(1)(1) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., which are produced or processed in electronic form to enhance their utility in preservation and use. This includes user-generated content (UGC) such as texts, documents, illustrations, fan art, comics, webtoons, fan videos, streaming videos, and music created and posted by the Company or Members.
6) “ID”refers to a combination of letters and numbers selected by the Member and approved by the Company or the Member’s registered email address, used for identification and service usage.
7) “Password”refers to a combination of letters and numbers set by the Member to confirm the identity of the Member and protect their rights.
8) “Profile”refers to personal information input by the Member when using the Service, such as the details included in the profile section.
9) “Paid Service”refers to various types of digital content and services (e.g., Dipe monthly subscription) that the Company offers for a fee.
10) “Coins”refer to a form of in-service currency awarded as a bonus when a user expresses support (e.g., by liking a favorite star or idol), or purchased via paid services. Coins can be exchanged for Tickets, Photo Storage, Ad Removal, and other features within the Service.
Coins are provided in limited quantities and may be reset periodically. Coins are issued, sold, and managed by the Company, and may be granted through charging, event advertising, rewards, etc. Coins hold no monetary value and may not be traded or transferred for profit.
11) “Shop”refers to a virtual storefront established by the Company to facilitate the transaction of goods or services with users through information and communications devices. The term may also refer to the Company operating the cyber mall.
12) “Wallet”is an integrated page within the Shop that displays the Member’s ownership status of Coins and Tickets obtained through bonuses or purchased via paid services.
13) All other undefined terms shall be interpreted in accordance with industry practices and relevant laws.
Article 3 (Posting and Revision of Terms)
1) These Terms shall take effect once they are posted within the Service or otherwise notified to Members.
2) The Company shall display these Terms, the name of the company, representative name, business address (including the location for handling consumer complaints), telephone number, email address, business registration number, e-commerce registration number, and the name of the personal information manager on the Service’s main page for easy access by users. The content of the Terms may also be made available via linked pages.
3) Prior to agreeing to these Terms, the Company shall provide a separate link or popup screen to highlight important provisions such as withdrawal of consent, delivery responsibilities, and refund conditions so that users can understand them clearly.
4) The Company may revise these Terms within the bounds of applicable laws, including the Online Digital Content Industry Development Act, the Act on Consumer Protection in Electronic Commerce, and the Act on Regulation of Terms and Conditions.
5) When the Company revises these Terms, it shall state the effective date and reason for revision, and notify users by posting both the current and revised Terms for at least seven (7) days prior to the effective date. For revisions that materially affect Member rights and obligations, notice will be given at least thirty (30) days in advance, and any unfavorable changes will also be sent to Members via email.
6) If a Member does not expressly reject the revised Terms within the notice period specified in Paragraph 5, the Member shall be deemed to have agreed to the revised Terms. The Company shall not be liable for any damage suffered by the Member due to not being aware of such changes. If a Member does not agree to the revised Terms, either the Member or the Company may terminate the Service agreement.
Article 4 (Interpretation of Terms)
1) The Company may establish separate terms and policies for specific services. If those conflict with these Terms, the specific terms for the service shall take precedence.
2) Matters not specified in these Terms shall be governed by relevant laws, including the Online Digital Content Industry Development Act, the Act on Consumer Protection in Electronic Commerce, the Act on Regulation of Terms and Conditions, guidelines from the Ministry of Culture, Sports and Tourism, and established business practices.
Article 5 (Conclusion of Service Agreement)
1) Individuals wishing to use the Company’s services must agree to these Terms and the Privacy Policy, and apply for membership through the procedures provided by the Company. The service agreement shall be concluded when the Company accepts the application.
2) Real-name verification is not generally required upon registration, but may be required for certain services. In such cases, the user must complete the verification process.
3) The Company shall approve membership applications in principle. However, the Company may reject or later terminate a service agreement under the following circumstances:
◼ Service Use Restrictions:
① Applicant is under 14 years old, regardless of parental consent.
② Applicant has previously had membership revoked under these Terms.
③ Application is made under a false name or using another person’s identity.
④ Application contains false or incomplete information.
⑤ Other violations of Company policy or cases where approval is otherwise not feasible.
4) For paid services, Members must complete payment before using the service. The agreement is considered concluded at the point of purchase confirmation.
5) If there are technical or business-related reasons or lack of system capacity, the Company may delay approval.
6) In cases under Paragraphs 3 or 5 above, the Company shall, in principle, notify the applicant.
7) The agreement is deemed concluded when the Company indicates completion of the registration process.
8) Members must provide the requested information (e.g., email) when registering. If false information is provided, the Member may not receive legal protection and may be restricted from service use.
9) If a Member uses another person’s information for fraudulent purposes, their ID may be deleted without notice and may face legal consequences.
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Article 6 (Obligations Regarding the Protection of Personal Information)
1) The Company makes efforts to protect Members' personal information in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, and other relevant laws. The handling and protection of personal information shall be governed by applicable laws and the Company’s Privacy Policy. However, the Privacy Policy does not apply to linked external websites not officially operated by the Company.
2) The Company may collect additional personal information with the Member's consent in accordance with relevant laws for service improvements and the introduction of services to Members.
3) Unless otherwise required by law, the Company shall not disclose or provide any Member's personal information, including account information, to third parties without the Member’s separate consent.
4) For the convenience of Members, the Company may enable account information to be linked or otherwise utilized in future services.
Article 7 (Member's Responsibility for ID and Password Management)
1) The Member is solely responsible for managing their ID and password.
2) If a Member’s ID poses a risk of personal information leakage, is antisocial or against public morals, or may be mistaken as the Company or its operators, the Company may restrict its use.
3) Members must not allow any third party to use their ID or password.
4) The Company is not liable for any damage resulting from a Member’s negligence in managing their ID or password or due to unauthorized use by a third party unless caused by the Company’s willful misconduct or gross negligence.
5) If a Member becomes aware that their ID or password has been stolen or is being used by a third party, they must immediately notify the Company and follow its instructions.
6) The Company shall not be liable for any loss or damage arising from failure to comply with the above.
Article 8 (Notices to Members)
1) Unless otherwise specified, the Company may provide notices to Members via the email address or mobile phone number specified by the Member.
2) In the case of general notices to all Members, the Company may substitute individual notices by posting on the service notice board for at least seven (7) days.
Article 9 (Obligations of the Company)
1) The Company shall not engage in acts prohibited by law or contrary to public morals and shall use its best efforts to provide continuous and stable services.
2) The Company shall implement a security system to protect Members’ personal information (including credit information) and shall disclose and comply with its Privacy Policy.
3) If a Member submits a legitimate opinion or complaint regarding the use of the Service, the Company shall handle the matter appropriately and inform the Member of the process and result via a bulletin board or email.
4) The Company shall clearly display the following information on the initial screen or FAQ section of each paid service:
◼ Display Items:
① Name or title of the paid service
② Description, usage method, pricing, payment method, and other terms of use
③ Compatible devices and minimum technical requirements
Article 10 (Obligations of Members)
1) Members must not engage in any of the following acts:
◼ Prohibited Acts:
① Providing false information when applying for or modifying membership
② Stealing another person's information
③ Impersonating Company personnel or affiliates
④ Altering information posted by the Company
⑤ Infringing intellectual property rights of the Company or third parties
⑥ Defaming or obstructing the business of the Company, other users, or third parties
⑦ Posting or disclosing obscene, violent, or otherwise offensive content
⑧ Gaining access to other Members' information through hacking
⑨ Using the Service for commercial purposes without Company consent
⑩ Any other unlawful or improper conduct
2) If a Member engages in any of the prohibited acts above, the Company may take appropriate actions such as suspending service use, terminating the service agreement, or filing reports with investigative authorities, depending on the severity of the violation.
3) Members may not transfer, gift, lease, or provide as collateral their rights to use the Service or any contractual position without the prior written consent of the Company.
Article 11 (Provision of Services, etc.)
1) In principle, the Service shall be available 24 hours a day, 365 days a year.
2) The Company may temporarily suspend the provision of the Service for reasons such as maintenance, replacement, or failure of computers or communication facilities, or for operational reasons. In such cases, the Company shall notify Members in accordance with Article 8. However, if prior notice is not possible due to unavoidable circumstances, it may notify users afterward.
3) The Company may conduct regular inspections if necessary for the provision of the Service, and the schedule for such inspections shall be announced on the Service screen.
Article 12 (Changes to the Service)
1) The Company may, for legitimate reasons, change all or part of the services it provides for operational or technical needs. If there is a change in the content, usage method, or usage time of the Service, the Company shall post the reason for the change, details of the changed service, and the effective date at least seven (7) days in advance on the initial screen of the relevant service.
2) The Company may modify, suspend, or change part or all of the services at its discretion due to business or operational needs. Unless otherwise provided by relevant laws, Members shall not be entitled to separate compensation.
Article 13 (Purchase of Paid Services)
1) The Company provides the following types of paid services, which may be added or changed depending on circumstances:
◼ Paid Services:
① Paid charging products: "Coins" used for voting, contracts, agreements, and other paid transactions
② Subscription products: Monthly automatic payments using registered payment methods, with automatic renewal
2) Members must check and confirm the details and transaction terms of paid services listed on the Company’s website before making a purchase. The Member bears full responsibility for any loss arising from failing to do so.
3) If the content of a paid service changes due to reasons such as product unavailability or technical specifications, the Company may update the posted information accordingly.
4) If the Company cannot provide a paid service requested by the Member, it shall notify the Member and initiate cancellation and refund procedures as soon as possible.
5) Payment methods for paid services include:
◼ Payment Methods:
① In-app purchases through application stores
② Other methods designated by the Company (credit cards, mobile payments, bank transfers, etc.)
Article 14 (Withdrawal of Subscription and Refund Policy)
1) Refunds are processed according to the policies of the Company or the respective application store. The Company may request documentation from Members when processing withdrawal or refund requests.
2) The withdrawal and refund period follows applicable consumer protection laws in e-commerce. The specific periods are as follows:
◼ Refund Periods:
① Within 7 days of receiving the service or contract confirmation
② If the service content differs from the description or contract, within 3 months of receipt or 30 days from discovery
③ If payment was received in violation of applicable laws, the Company shall issue a refund using the same method, or offer alternatives if not feasible
3) Members may not withdraw their subscription or request a refund in the following cases:
◼ Restrictions:
① If the service was partially or fully used
② If benefits associated with the service were already used
③ If the service started immediately or was automatically applied
④ If the Company cannot verify payment history or refund due to store policy violations
4) Even if unused, withdrawal is not allowed if the 7-day refund window has passed.
5) If a Member obtains a refund without authorization despite falling under Paragraphs 3) or 4), the Company may treat this as abuse and take actions such as:
◼ Abuse Penalties:
① First offense: warning notice
② Second offense: permanent ban on paid purchases
③ Continued abuse: permanent suspension of service
6) Upon successful refund, the corresponding service and any bonuses or rewards will be revoked.
7) If a minor makes a payment without parental consent, either the minor or their legal guardian may cancel the transaction. However, cancellation may be denied if the minor deceived the Company or acted within a permitted range.
Article 15 (Use and Management of the Service)
1) Members may use “Coins” provided by Dipe to vote and access additional services.
2) Members may also use "Tickets" and other items as provided by the Company, and such names may change under the Company’s policy.
3) “Coins” shall mean a form of in-service currency that may be purchased or accumulated through the use of services provided by Dipe, or received by Members as compensation for participation in events, service activities, or contractual transactions with the Company. Coins are subject to expiration after a specified period in accordance with the Company’s policy and shall not be recoverable once expired.
4) A “Ticket” refers to a unit granting the right to select photos within the Dipe Service. All users are issued four (4) Tickets daily, with each Ticket allowing up to one hundred (100) photo selections. Accordingly, users may select up to four hundred (400) photos per day. Additionally, one (1) Ticket may be exchanged for one hundred (100) Coins.
◼ How to Earn and Use Coins:
① There are two ways for a Member to earn Coins.
② One bonus Coin is granted for every 25 photo selections completed by the Member. In accordance with Article 15, Paragraph 4), up to 400 photo selections can be made per day, allowing a maximum of 16 bonus Coins to be earned daily. Coins can be accumulated up to a monthly maximum of 450, and are automatically deducted based on usage. All accumulated Coins are reset to zero on the 1st day of each month.
③ Coins purchased through paid services are accumulated according to the purchase amount and are automatically deducted based on usage. Bonus Coins earned through completed photo selections are applied under the same conditions as stated in item ② above.
5) Coins expire after a certain period and cannot be recovered.
6) Upon account deletion, all Coins, Tickets, and items will be permanently deleted and not restored even upon re-registration.
7) In the event that a Member provides false information while using or participating in the Service, violates the conditions for Coin issuance as determined by the Company, is awarded Coins without actual service use or participation, or receives excess Coins due to system errors, technical issues, or other operational faults, the Company reserves the right to revoke such Coins from the Member’s account.
8) The Company may deliver the monthly printed publication, “Dipe” postcard, to eligible Members via event participation, Coin purchases, or other designated methods within the Dipe Service. In the event of operational changes or circumstances, the Company reserves the right to substitute the “Dipe” postcard with an alternative version.
◼ Receipt of Monthly "Dipe" Postcards:
① Bonus win during photo selection
② Coin purchase
③ Monthly, 6-month, or annual subscription
④ Members must provide accurate shipping info; the Company is not liable for incorrect submissions.
9) The Company utilizes the services of Korea Post for the delivery of the monthly publication “Dipe” postcards. As delivery tracking and confirmation are not available, delivery shall be considered complete based on the Company’s records of dispatch through Korea Post. The Company shall bear no responsibility for any non-receipt by the Member once the dispatch has been completed.
10) In the case of Members who purchase all eight (8) types of the current month’s “Dipe” monthly publication postcards at once, or who are subscribed to a monthly, semi-annual, or annual plan, the Company shall dispatch the items via international mail service provided by Korea Post, which allows delivery tracking and confirmation. Notwithstanding the foregoing, the Company shall not be liable for any failure in delivery arising from postal circumstances in the Member’s country.
◼ Delivery Information Regarding “Dipe” Monthly Postcards:
① Standard Airmail Delivery Estimates
Far East (e.g., Japan, Hong Kong): 5–10 days
Southeast Asia (e.g., Thailand, Singapore): 6–10 days
Pacific Region (e.g., Australia, New Zealand): 7–12 days
North America (e.g., United States, Canada): 9–14 days
Europe (e.g., Germany, France): 7–14 days
Middle East (e.g., India, Saudi Arabia): 9–15 days
Africa and Central/South America: 10–20 days
② The above are average estimated delivery times. Actual delivery periods may be shorter or longer depending on local circumstances.
③ For more detailed information, please refer to the Korea Post website:
https://kphi.koreapost.go.kr/
11) Some content may require SMS phone verification, and Members who do not complete verification may be restricted from accessing certain services.
Article 16 (Notification Services)
1) Members may access their Coin usage history and charge records at any time via the Dipe website or the related mobile application.
2) The Company may inform Members of their earned and used Coins through various channels such as the Service website, event pages, email, direct mail (DM), purchase receipts, or text messages (SMS/MMS). Usage of Coins and partner content services may be notified either directly by the Company or via delegated third parties.
Article 17 (Website Use and Additional Services)
1) Members may use all services provided through the Dipe Service website.
2) Use of the Dipe Service website shall be governed by the Dipe Website Terms of Use.
3) The Company may offer various additional services for Members, and will notify Members through the Dipe website or mobile app when such services are provided.
Article 18 (Information and Advertisement Placement)
1) The Company may display advertisements using Member data and input information as part of Service operation. Members are deemed to have consented to the display of personalized advertisements during use of the Service.
2) The Company is not responsible for any loss or damage arising from Members' participation in, communication with, or transactions with advertisers through the Service.
3) The Company may provide Members with various information via announcements in the Service or through email and other methods.
4) By agreeing to join the Dipe Service, Members are deemed to have consented to receiving promotional emails.
Article 19 (Copyright of Posts)
1) Copyrights for content posted by Members on the Dipe Service belong to the respective authors.
2) Content posted by Members may be displayed in the Dipe Service or in related promotional materials. To the extent necessary for such exposure, the content may be modified, reproduced, or edited. In such cases, the Company will comply with copyright laws. Members may request deletion, exclusion from search results, or setting posts to private via customer service or in-Service tools.
3) If the Company intends to use Member posts in any way other than described in Paragraph 2, it shall obtain prior consent from the Member through telephone, fax, or email.
Article 20 (Responsibility for Member Posts)
1) The Company may take necessary actions such as temporary blocking, deletion, or rejection of posts without prior notice if it determines that content posted or shared by a Member falls under any of the following:
◼ Prohibited Content:
① Content that defames or insults the Company, other Members, or third parties
② Content contrary to public order or morals
③ Content associated with criminal activity
④ Content that infringes on copyrights or other rights of the Company or third parties
⑤ Content that causes political or religious disputes in violation of laws or rights
⑥ Unauthorized advertising or promotional content
⑦ Content written using stolen or falsified personal information
⑧ Repeated posts with identical content that go against the intended use of the Service
⑨ Content deemed harmful to youth under the Youth Protection Act or similar regulations
⑩ Content that violates other relevant laws or the Company’s detailed usage policies
2) The Company may establish and enforce separate posting guidelines for individual services. Members must comply with such guidelines when posting content (including direct messages to other Members).
Article 21 (Management of Posts)
1) If a Member’s post violates applicable laws such as the Act on Promotion of Information and Communications Network Utilization or the Copyright Act, the rights holder may request the removal or suspension of the post in accordance with procedures prescribed by law. The Company and Members must comply with such procedures.
2) Even without a request from the rights holder, if the Company reasonably determines that a post infringes on rights or violates Company policy or relevant laws, it may take temporary measures or delete the post in accordance with applicable laws.
Article 22 (Ownership of Rights)
The copyrights and intellectual property rights related to content posted by Members belong to the respective Members. However, content provided through partnership agreements or posted by others is excluded. By posting content on the Dipe Service, the Member is deemed to have granted the Company the right to use the content for Service purposes. The Company grants Members only a limited right to use the Service (including accounts, IDs, posts) in accordance with the terms set by the Company. Members may not transfer, sell, or provide such rights as collateral.
Article 23 (Termination of Agreement by Member)
1) Members may cancel their Service membership at any time through their account settings. The Company shall process the request immediately in accordance with applicable laws.
2) Upon termination, all data related to the Member shall be deleted immediately, except where the Company is legally required to retain certain data under privacy regulations.
3) All information associated with the Member’s account will be deleted upon termination.
4) Any remaining Coins will also be deleted and cannot be restored.
Article 24 (Restrictions on Service Use)
1) If a Member violates the Terms or disrupts normal Service operations, the Company may impose restrictions such as warnings, temporary suspension, or termination of the Service.
2) Notwithstanding the preceding clause, the Company may immediately terminate the contract for violations of laws such as identity theft under the Resident Registration Act, unauthorized payments, provision of illegal programs under the Copyright Act or the Act on the Protection of Computer Programs, illegal communications or hacking under the Information and Communications Network Act, malware distribution, or unauthorized access. In such cases, all benefits obtained through the Service will be forfeited, and the Company shall not be liable for compensation.
3) If the Company receives a report or otherwise becomes aware that user-generated content (UGC) uploaded by a Member infringes upon the rights of the Company or a third party, it may delete the content or restrict the Member’s use of the Service.
4) The scope, conditions, and details of restrictions in this Article shall be determined in accordance with the Company’s usage restriction policy.
5) When restricting or terminating Service use under this Article, the Company shall notify the Member in accordance with Article 8.
6) Members may file an objection against such restrictions using procedures defined by the Company. If the objection is found to be valid, the Company shall promptly restore the Member’s access to the Service.
Article 25 (Limitation of Liability)
1) The Company shall not be held liable for any failure to provide the Service due to force majeure such as natural disasters or other uncontrollable circumstances.
2) The Company shall not be liable for any disruption in Service use caused by the Member’s fault.
3) The Company is not responsible for the reliability, accuracy, or content of information posted or transmitted by Members in relation to the Service.
4) The Company shall not be liable for disputes or transactions between Members or between Members and third parties arising from use of the Service.
5) The Company shall not be liable for any damages arising from the use of free services, unless otherwise stipulated by law.
Article 26 (Purchase of Content)
1) Users may purchase content provided by the Company through open market stores, application stores, and other channels.
2) To purchase content, Users must make payments using the payment services provided by payment gateway (PG) companies.
Article 27 (Cancellation and Refunds)
1) Paid content provided by the Company may be canceled and refunded within 7 days from the payment date.
2) Cancellations and refunds after 7 days from the payment date are not permitted in cases of change of mind or if Coins have already been used.
3) When a User requests a cancellation or refund, the Company will make its best effort to process the refund as quickly as possible.
Article 28 (Dispute Resolution)
1) The Company shall establish and operate a grievance settlement body to address and compensate for valid opinions or complaints raised by Users.
2) The Company shall give priority to resolving complaints and feedback submitted by Users. If prompt resolution is not possible, the Company shall immediately notify the User of the reason and the expected processing schedule.
3) If a dispute arises between the Company and the User in relation to electronic commerce, and the User applies for dispute resolution, the matter may be submitted to a mediation agency designated by the Fair Trade Commission or the competent city/provincial governor.
Article 29 (Governing Law and Jurisdiction)
1) Any legal disputes between the Company and the Member shall be governed by the laws of the Republic of Korea.
2) Jurisdiction over disputes arising between the Company and the Member shall be subject to the competent court as prescribed under the Civil Procedure Act.
Article 30 (Language Version)
These Terms of Service are written in both Korean and English. In the event of any discrepancies or conflicts between the two versions, the Korean version shall prevail.
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